Processing Time
Orders are processed within 1-2 business days. You'll receive a confirmation email once your jacket ships.
Shipping Policy
Here's exactly what happens after you order.
Shipping Methods
Standard Shipping: 5-7 business days (USPS or UPS Ground)
Express Shipping: 2-3 business days (UPS 2nd Day Air)
Note: We currently ship to US addresses only.
Shipping Costs
Standard: $8.00 flat rate
Express: $18.00 flat rate
Free standard shipping on orders over $200.
Tracking
Once your order ships, you'll receive a tracking number via email. You can also check your order status on our homepage using your Order ID.
Lost or Damaged Packages
If your package is lost or damaged in transit, contact us within 14 days of the expected delivery date. We'll work with the carrier to resolve the issue or send a replacement.
Email: support@qualityjacks.com